Whether manually advancing through the slider or while it is downloading GOES-16 data the screen goes black and then this error appears:

Here are my machine / software particulars:
ASUS
Q534UX
Intell Core i7 -6500U CPU @ 2.50GHz 2.59GHz
RAM: 16 GB / 15.9 GB Usable
64-bit OS, x64 based processor
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Windows 10 Home all updates installed.